Customer Service – An Internal Or External Issue?

Customer Service – an internal or external issue?  Think internally; if throughout your manufacturing operation, each step in the process views itself as a supplier to the next step – it’s ‘Customer’ – and strives to delight its customer based on the requirements set by that customer, delighting the ultimate external customer becomes the normal result of everyday work.

Contract with Creative Manufacturing Solutions, LLC to assist you in developing the criteria and processes for excellent internal customer service.  ...

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